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External expertise that delivers results
Telecom expenses represent a huge percentage of your company's indirect overhead and have a tangible impact on your company's profits. Only through an integrated and strategic approach can your telecom cost management program successfully produce consistent results. Outsourcing with a provider like Profit Enhancement Services allows you to enjoy technology-enabled visibility, large-scale savings, and streamlined processes.
PES delivers a proven end-to-end telecom invoice management solution. And here's how we do it….
A valuable telecom expense management solution encompasses much more than invoice processing or telecom audits alone. It's a full-circle process that addresses multi-format invoice processing, validation, dispute resolution, accounts payable integration, inventory database management, contract management, and spend intelligence reporting.
We provide an integrated, web-based solution that improves processes and produces hard-dollar results. PES offers aggressive ROI guarantees and operational service level agreements (SLAs) that dramatically reduce client risk and ensure a high quality of service.
The PES BPO service delivery model has three tiers:
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Telecom billing software - Our clients access an online portal housing all of their telecom spend intelligence data - invoices, contracts, inventory, reports, etc. - which is refreshed on a real-time basis. This web-based access enables process transparency into all service delivery activities. Collaboration and shared control is enabled by features like customized dashboards, approval workflow, and automated notifications.
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Services - The execution of recurring telecom expense management tasks such as invoice entry, auditing/validation, dispute resolution, contract monitoring, etc. comprises the bulk of our solution scope. PES consultants use online and offline tools to achieve results. Deliverables are readily available through the technology.
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Processes - Effectively designed processes link tasks with business results. Innovative strategies related to maximizing electronic billing opportunities, rapid solution deployment, dispute resolution, and contract administration allow PES to provide a superior client experience. SAS-70 certification along with the advanced deployment of project management tools speaks to our focus on process control.
Choose a telecommunication consulting firm that has a fourteen-year track record of excellence; manages client spend in all 50 states and 42 countries and backs its solution with a financial warranty. PES is the right solution for you.
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