Client Publicly-traded medical manufacturer with 700 + sites in 40+ states……..
Business Challenge
This client's telecom expense management activities were scattered and they needed to reverse course, especially with the upcoming expansion of its site footprint.
Decentralized processes resulted in a roster of over 50 active suppliers. Moreover, management wanted a unified view of total expenses, yet there was no central database. IT staff were overwhelmed with the sheer volume of 2,000 monthly invoices which had to be received, approved, and then paid by an outsourced AP provider.
The company initiated a major indirect overhead reduction initiative and the CIO was tasked with a lofty savings goal. Profit Enhancement Services was hired to directly support the achievement of this goal.
Solution
Our service solutions, all delivered simultaneously, included invoice optimization, historical telecom audit, project management of carrier changeover, and business process outsourcing.
