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ABOUT US

Company Overview

Profit Enhancement Services, Inc. is a privately-owned telecom expense management firm headquartered in Peabody, Massachusetts.  For over fourteen years we have helped more than 500 enterprises improve profitability by providing large-scale savings and optimized telecom invoice processing. We leverage highly-qualified telecom consultants, process excellence, and telecom billing software in order to deliver our value proposition to our clients. Profit Enhancement Services has earned SAS-70 certification and "best practices" recognition from industry analysts illustrating our laser-like focus on quality processes and high-impact results.

Our Mission

Profit Enhancement Services' purpose is to constantly improve the client experience. This mission drove us to partner with select thought-leaders in the telecom invoice management technology sector in order to increase client value. Service delivery innovation gives our clients unmatched online tools, process visibility, and spend intelligence data.  These capabilities give our clients two main business benefits:

  1. Hard-dollar telecom expense reduction
    Indirect overhead control focuses on constant cost improvement. Our clients typically reduce their telecommunications expenses by twenty to forty percent. Profit Enhancement Services uses software-based telecom audits, recurring contract compliance reviews, and optimization report actions to drive these impressive results.

  2. Process optimization through a total telecom cost management approach
    Decreasing telecom costs paid to vendors does not represent the whole of solution value. Through telecommunication technology-enabled automation Profit Enhancement Services leverages EDI / eBilling, review and approval workflow, vendor and service-type specific drill-downs, and A/P integration. These elements increase productivity, decrease labor effort, and allow you to maximize your return on human resources.

Profit Enhancement Services' value-tapping solutions are geared to  middle-market enterprises seeking to invigorate their telecom expense management efforts. Our portfolio of services includes business process outsourcing (BPO), telecommunication audit, procurement advisory, and wireless expense management. We strive to combine these solutions in a way that produces sustained results for your organization.

 





"Companies employing initiatives underpinned by information technology solutions to proactively manage telecom costs are seeing value through validation, optimization, and outsourcing activities."

-Aberdeen Group,
June 2005 Report



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