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Overview
Business Process Outsourcing-TEM
Telecom Audit Solutions
Key Features/Benefits
Scope
Service Delivery Process
Outsourced Wireless Solutions

Telecom Audit Solutions

Features & Benefits
Telecom audit services produce benefits that transcend cost savings

Solution outcomes provide insight into the effectiveness of your internal processes and vendor management approach.  The obvious positive impact of any telecom cost management initiative is hard-dollar savings - projects that fail to produce measurable and rapid payback simply do not get funded by profit-driven companies. However, when you look below the surface of a list of savings items, conditions evidence themselves that your company may want to address.

For example, maybe there is a vacuum related to your telecom invoice management process. You have an approval protocol, but what underpins it? Do you employ an analytical methodology to review telecom billing? Do you have adequate resources dedicated to this task given the amount of money involved?

If your telecom audit yields substantial findings, your company should seriously consider the answers to these questions.

Moreover, take the case where sub-optimal contract pricing is identified but is not actionable from an audit standpoint.  Your firm can avoid this chronic profit drain. How does your company source network services? What is the process? Do you utilize RFPs or simply refresh with the incumbent? How do you transition from contract implementation to contract monitoring?

Profit Enhancement's telecom audit solutions drive value by:

  • Allowing clients a risk-free financial arrangement with gain-share, pay-for-results programs
  • Generating large-scale savings that averages 20% through superior process design and execution
  • Producing management reports that detail findings and provide engagement visibility
  • Highlighting poor vendor stewardship that has served to increase costs and thus requires correction
  • Directly supporting Sarbanes-Oxley compliance efforts
  • Identifying areas for improvement related to financial controls
  • Creating a telecom cost management roadmap that will act as a guide for future actions




"Companies employing initiatives underpinned by information technology solutions to proactively manage telecom costs are seeing value through validation, optimization, and outsourcing activities."

-Aberdeen Group,
June 2005 Report



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"Technology's Role in Telecom Expense Management Business Process Outsourcing"