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Telecom audit services that address the key areas of cost impact
The famous "80/20 rule" - 80% of results are attributed to only 20% of causes - definitely applies to telecommunication audit engagements. Contract compliance violations and inventory-related billing errors comprise the bulk of our clients' negative financial impact. Profit Enhancement Services created our service offering with these key factors in mind.
A systematic and proven service delivery model combined with well-earned vendor credibility are the key differentiators between PES and other telecommunication consultants, and are a direct result of our 14-year track record and the application of our team's rich subject-matter expertise.
When you partner with Profit Enhancement for a telecom billing audit, we execute the following tasks on your behalf:
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An exhaustive review of all service types - local, long-distance, data, wireless, equipment, etc. Customer Service Records (CSRs)
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Contract compliance assessment based on proprietary tools addressing usage, non-usage, and regulatory charges.
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Inventory rationalization reconciling active network components with itemized vendor billing
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Identification of erroneous charges, production of vendor claims, and management of the recovery process from end-to-end
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Generation of project reports detailing findings, summarizing financial results, and communicating status throughout the engagement lifecycle
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