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Overview
Business Process Outsourcing-TEM
Telecom Audit Solutions
Key Features/Benefits
Scope
Service Delivery Process
Outsourced Wireless Solutions

Telecom Audit Solutions

Scope of Services
Telecom audit services that address the key areas of cost impact

The famous "80/20 rule" - 80% of results are attributed to only 20% of causes - definitely applies to telecommunication audit engagements. Contract compliance violations and inventory-related billing errors comprise the bulk of our clients' negative financial impact. Profit Enhancement Services created our service offering with these key factors in mind.

A systematic and proven service delivery model combined with well-earned vendor credibility  are the key differentiators between PES and other telecommunication consultants, and are a direct result of our 14-year track record and the application of our team's rich subject-matter expertise.  

When you partner with Profit Enhancement for a telecom billing audit, we execute the following tasks on your behalf:

  • An exhaustive review of all service types - local, long-distance, data, wireless, equipment, etc. Customer Service Records (CSRs)
  • Contract compliance assessment based on proprietary tools addressing usage, non-usage, and regulatory charges.
  • Inventory rationalization reconciling active network components with itemized vendor billing
  • Identification of erroneous charges, production of vendor claims, and management of the recovery process from end-to-end
  • Generation of project reports detailing findings, summarizing financial results, and communicating status throughout the engagement lifecycle




"Companies employing initiatives underpinned by information technology solutions to proactively manage telecom costs are seeing value through validation, optimization, and outsourcing activities."

-Aberdeen Group,
June 2005 Report



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"Technology's Role in Telecom Expense Management Business Process Outsourcing"