|
From implementation to deployment, Profit Enhancement Services provides the best client experience in the telecom expense management business
Clarity of purpose, well-defined responsibilities, professional project management tactics, and proactive communication make the implementation of a Profit Enhancement telecom cost management program a hassle-free event for our clients. We specialize in rapid solution deployment directly supporting a quick project payback.
Our team of subject-matter experts utilizing world-class tools makes it all possible. A cross-functional team of project managers, billing and inventory specialists, and accounting specialists work in tandem to ensure the accuracy and timeliness of your implementation. We monitor the advancement of the process closely highlighting critical dependencies and their impact along with the completion of tasks.
Our solution onboarding process consists of the following phases:
Discovery
The acquisition of complete client data set is vital to a successful and rapid solution deployment. PES moves aggressively towards this goal as soon as a contract is signed. Our customers receive an implementation guide which details expected client-provided information deliverables - invoices, vendor contracts, enterprise structure, cost allocation rules, inventory database (if available), and accounting system specifications. The completion of the discovery phase represents a key milestone in the overall process.
Implementation
Once your telecom cost management data has been collected, the database build effort commences. Your company's customized application is populated with all of the key information gleaned during discovery. Business rules related to contract pricing/terms, allocation schemes, entity structure, and reporting requirements are institutionalized in the software. Once this effort is complete, PES presents the finalized application to you, complete with a formal training session.
Recurring BPO Services
The final phase is the heartbeat of the solution and the primary catalyst for results. we receive your invoices, validate them, flag and resolve disputes, update inventory, monitor contract performance data, create spend intelligence reports, and transmit payment advice on a monthly basis. The spend data contained within the client's customized application grows each month as more billing/spend information is captured.
|
|
