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Overview
Business Process Outsourcing-TEM
Telecom Audit Solutions
Outsourced Wireless Solutions
Key Features/Benefits
Scope
Service Delivery Process

Outsourced Wireless Management

Scope of Services
Profit Enhancement Services delivers a web-enabled service aimed at reducing your wireless expenses and streamlining your processes

A solution that claims to control wireless expenses as part of a telecom cost management program must be able to address all key factors on an end-to-end basis. How an outsourced service is architected is equally important as how it is delivered. Tasks that are executed on behalf of the client must be:

  • Process-centric
  • Designed to optimize value
  • Able to provide clear and measurable deliverables

Profit Enhancement integrates software, services, and domain expertise to provide the following solution scope:

  • Invoice processing that leverages the ability to import EDI and CD-based billing formats maximizing the capture of critical detail
  • Contract compliance auditing which serves to verify the accuracy of carrier billing and to identify actionable errors. We manage the dispute resolution process from start to finish.
  • AP-GL integration driven by the production of file exports that contain both payment and allocation details
  • Optimization routines that analyze usage patterns at regular intervals with the goal of capturing additional recurring savings
  • Reporting that provides real-time information supporting detailed cost analysis queries as well as meeting the needs of management oversight
  • Wireless process management that enables the execution of transactions from procurement to end-of-life deactivation.

Solution Pricing
Profit Enhancement takes several factors into account when pricing a wireless cost management solution: how many devices does the client maintain, how comprehensive is the desired client scope, and how long of a term fits with the client's needs. There is a one-time setup fee followed by a recurring monthly service fee once the solution becomes operational.





"Companies employing initiatives underpinned by information technology solutions to proactively manage telecom costs are seeing value through validation, optimization, and outsourcing activities."

-Aberdeen Group,
June 2005 Report



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